Degraded performance of the JASANZ Register and Certificate Upload Portal

Incident Report for JASANZ

Resolved

This incident has been resolved.

Posted Aug 25, 2023 - 08:23 AEST

Identified

The underlying database that services the applications is experiencing long-running queries; these are degrading performance.
Adjustments to the queries are being worked on currently.

Posted Aug 24, 2023 - 08:21 AEST

This incident affected: Public Register (Accredited Bodies, Certified Organisations, CodeMark Register) and Certificate Upload Portal (Dashboards, User Interface, File Upload, API).